Terms and Conditions

These terms and conditions govern the rights and obligations between AI Konkurent s.r.o. (hereinafter referred to as the "Provider") and business entities or natural persons – entrepreneurs (hereinafter referred to as the "Client") in the provision of services in the area of implementation and operation of an AI receptionist and related solutions. Contact details of the Provider: Email: aikonkurent@gmail.com Tel.: +421 950 839 956 Web: aikonkurent.com

The Provider mainly provides: - design and consultation of the AI receptionist solution - implementation of the solution - technical integration with the Client's systems - service management and optimization Submitting the registration form on the website is not considered a binding order, but a non-binding inquiry about the service.

The contractual relationship between the Provider and the Client arises: - based on an individual price offer and its approval, or - by signing a separate contract, or - by binding confirmation of cooperation via email.

The price of the service is set individually according to the scope of the solution. The Client is obliged to pay the price: - based on the issued invoice - within the maturity period stated on the invoice. The Provider reserves the right to suspend the provision of service in case of delay in payment.

The Provider undertakes to: - provide services with professional care - ensure the functionality of the solution in the agreed scope - protect the Client's confidential information.

The Client undertakes to: - provide true and complete information necessary for implementation - provide access to the systems necessary for integration - use the service in accordance with legal regulations. The Client acknowledges that the functionality of AI solutions may be affected by third parties (e.g., telecommunication service providers, reservation systems, API services).

The Provider is not responsible for: - outages caused by third parties - internet connection outages - system interference by the Client or third parties.

All technical solutions, know-how, scripts, settings, and processes created by the Provider are its intellectual property unless agreed otherwise.

The contractual relationship can be terminated: - by agreement - by notice according to an individual agreement - by withdrawal in case of a material breach of conditions.

The processing of personal data is governed by a separate document, the Privacy Policy (GDPR).

These terms and conditions take effect on the day of publication on the website. The Provider reserves the right to update them. Legal relationships not governed by these conditions are governed by the law of the Slovak Republic.